Prescriptions
Ordering Medication Requests
Please email us your medication requests to –
hiowicb-hsi.almaroadsurgery-dispensary@nhs.net
To request your repeat medication online please sign up for our online appointment/repeat prescription service next time you visit the Surgery.
Please be aware that you will be asked for some form of photo ID to sign up.
If you have not already signed up for this service you may order via our email address: hiowicb-hsi.almaroadsurgery-dispensary@nhs.net
If you are on regular medication, repeat prescriptions will normally be available within 3
working days from the Dispensary; please allow longer if we dispense for you.
Medication requests should be posted in the green box outside the front entrance.
Telephone requests for prescriptions will NOT be accepted.
Please allow at least 3 full working days, excluding weekends and Bank Holidays, for your request to be processed. Allow 4 working days if we dispense your medication.
Only order what you need
- Check what medicines you have at home before you order your repeat prescriptions. If you have enough, only request the medicines you need this time. You will still be able to order others when you need them in the future.
- Speak to your pharmacy team if you have any questions about how to change your prescription request.
Please remember that any unused or out of date medicines can be returned to your pharmacy for safe disposal.
Queries about your medication & Charges
The Dispensary is available during surgery hours to give advice on prescriptions and medication. Your medication will be reviewed regularly.
Qualified Dispensers are able to give advice about medicines as well as dealing with requests for regular medication.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS Prescription Prepayment Certificate (PPC) | NHSBSA
NHS charges
From 1 April 2023 the charges are:
- Prescription (per item): £9.90
2. 12-month prepayment certificate (PPC): £114.50.
3. 3-month PPC: £31.25
- If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Please allow at least 3 full working days, excluding weekends and Bank Holidays, for your request to be processed. Allow 4 working days if we dispense your medication.
